BRADY360 Comprehensive Customer Care for the IP Thermal Transfer Printer

Brady Corporation's line of customer care programs will get you printing labels faster and more efficiently. BRADY360^TM Comprehensive Customer Care for benchtop printers provides preventative components that will extend the life of your printer by ensuring it is in peak running condition, a loaner and warranty extension options, you will maximize and quickly resolve downtime at a predictable cost.

There are three BRADY360 agreement levels available:

Basic

Advanced

Ultimate

Download Literature

For a printable copy of this program, download our printable literature.

Full Agreement Details
If you would like to review a full copy of the agreement prior to purchase, request a copy online.

Basic level protection of your new investment in label printing. An extension of warranty gives peace of mind beyond the first year of ownership. Guaranteed loaner availability will ensure you are up and running with minimal exposure to downtime.

Extend manufacturer's warranty for either 1 or 2 additional years
All shipping via ground at no cost for all repairs
Parts & Labor included (excluding printhead)
Guaranteed loaner availability during any depot repair service, with overnight shipping available on request at no charge. Loaner will ship same day if requested before 12:00PM Central Time.
Stress Free Setup Service
Access to advanced label design workshops

BASIC Packages

Total Time of Coverage (Including 1st Yr)	Printer Resolution	Catalog Number
2YR	300 DPI	360BASIC-300DPI2YR
2YR	600 DPI	360BASIC-600DPI2YR
3YR	300 DPI	360BASIC-300DPI3YR
3YR	600 DPI	360BASIC-600DPI3YR

Advanced level protection that ensures printer uptime. All the protection of Basic, plus additional services when your label production is critical and your time is at a premium. A preventative service will make sure your printer is running optimally and has the latest available updates.

All the features of Basic
Guaranteed loaner availability during scheduled preventative maintenance
Two hours of Professional Services per program (Label Design, Label Conversion, Stand Alone Printer Programming, Scan to Print Programming, Training)
One complete preventative maintenance service available to schedule in month 20-22 of use
Firmware and critical hardware upgrades included at time of preventative service

ADVANCED Packages

Total Time of Coverage (Including 1st Yr)	Printer	Catalog Number
2YR	300 DPI	360ADV-300DPI2YR
2YR	600 DPI	360ADV-600DPI2YR
3YR	300 DPI	360ADV-300DPI3YR
3YR	600 DPI	360ADV-600DPI3YR

Ultimate level protection that ensures printer uptime and predictable maintenance costs. All the protection of Advanced, plus services and pricing that make printing labels an easy experience with predictable costs.

All the features of Advanced
Three additional hours of Professional Services for a total of five hours per program purchased
Upgraded warranty to include one printhead a year as needed
Upgraded warranty to comprehensive coverage including abuse
No charge on future upgrades of new LabelMark^TM, IdentiLab^TM, BradySoft Ultimate^TM, and BradySoft^TM Standard releases

ULTIMATE Packages

Total Time of Coverage (Including 1st Yr)	Printer	Catalog Number
2YR	300 DPI	360ULT-300DPI2YR
2YR	600 DPI	360ULT-600DPI2YR
3YR	300 DPI	360ULT-300DPI3YR
3YR	600 DPI	360ULT-600DPI3YR